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Covid-19 protocols
Protocols from risk assessments, if you would like to see the full risk assessments. Please feel free to get in touch.
NYR Bristol Therapy room procedures
Transmission of Covid-19 from a therapist
- Therapists will complete the Covid-19 health questionnaire before returning to work
- Therapists will receive training explaining they must not come to work is feeling unwell for any reason
- Training will also cover what to do in the event of them having Covid 19 symptoms
- Therapists will be asked to put any outdoor clothing into a provided box at the start of their shift
- Encouraged to bring their own water
Transmission of Covid-19 from a client
- Clients will receive information of the safety steps we have taken in our therapy rooms and waiting/reception areas, including what we expect of them
- Clients will be asked to put their clothing into a provided plastic box for their treatment, this will be sanitised after each use
- Encouraged to bring their own water
Transmission of Covid-19 through close (direct) contact whilst at NYR location
- When entering therapy space directly, clients will be encouraged to wear masks when booking in for their appointment
- When entering therapy space through the store area, clients will be encouraged to wear masks when booking for their appointment -
-Clinical IIR 3ply mask to be worn by therapist during treatments
- Training will be given on the importance of hand washing and good personal hygiene to all therapists ahead of their return to work - Running water, soap and disposable paper towels and appropriate dispensers will be provided
- Organic Hand Defence Spray will be provided in
reception/waiting/entrance areas and in each therapy room - Cleaning products will be provided for each therapy room - Deep cleaning between each client-best practice guidelines.
- Clean towels will be provided for every client and they will be stored in a closed cupboard or drawer, rather than out on display
Transmission due to restricted
spaces/lack of social distancing
- Appointments will have spacing between each treatment to allow cleaning regime
Third Party
- Therapists documents will be checked before returning to work, this includes their insurance, risk assessment etc
- Training will be given to the therapists to match that given to NYR staff (amended where appropriate)
Ventilation
- Ventilation must offer 100% fresh air to the location
- This can either be through an open window or a sufficient mechanical system
Confirmed covid-19 case
- Therapists to either be sent home immediately or not come into work for shift
- Entire area to be cleaned down whilst wearing gloves and mask with usual cleaning supplies
- P&D team/H&S Officer to be notified immediately
- Person with symptoms to be tested as soon as possible at a government testing centre, or with at home testing kit
- If positive, any close contacts to remain off work for 14 days - (please refer to Symptom Action Plan)
- If negative, therapy rooms to remain open and continue as normal (If sickness absence with no Covid-19 symptoms usual procedure will apply with full return to work completed either on telephone before re-entry to store or immediately upon on arrival)
Various
- Store Managers have been given guidance explaining that all usual health and safety inspections etc need to be completed
- Support is available through H&S Officer is required
- Contractors will be arranged ahead of opening
- Therapy rooms already have general therapies risk assessment completed